Pharmacist Verification

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Pharmacist Verification

One optional Workflow stage that may be useful is a Pharmacist Verification (PV) stage. You can set up a stage to hold scripts that need to be reviewed and verified by a pharmacist. From this stage, pharmacists can look over a script's information and verify its details. Follow the instructions below to set up and use a PV stage.



How Do I Set Up a Pharmacist Verification Stage?

How Do I Use the PV Stage?

How Can I View the Patient's Controlled Substance History?



How Do I Set Up a Pharmacist Verification Stage?

1.Click on the System menu item.

2.Select Workflow Setup. The Workflow Setup screen will open.

3.Click on the New Stage button.

4.Enter the stage's Name (e.g., "Pharmacist Verification").

5.In the Workflow field, search for your pharmacy's Workflow system.

6.In the Type field, you can select either "Normal" or "Automatic." If you set this up as an Automatic Stage, any time the requirements for entering the stage are completed, the user will be prompted to complete the Pharmacist Verification step. If you set this up as a Normal Stage, the pharmacist will need to open the PV stage to verify any scripts that are there.

7.The Sequence field helps to determine when this stage will be completed. If your PV stage will be Automatic, the sequence number will determine whether the user is prompted to complete this step before or after other Workflow stages. (e.g., a stage with a Sequence number of "1" will be completed before a stage with a Sequence number of "2.") If this will be a Normal Stage, the Sequence will simply determine how high up the PV stage appears on the Workflow menu.

8.To ensure that verification is completed before a script is given to the patient, mark the Required For Checkout option.

9.Make sure the Active option is also selected.

10.Click on the Save button.

11.Next, click on the Requirements tab and then click on Add New.


You can add any requirements that you want for your PV stage. These requirements will need to be met for a script to go to Pharmacist Verification. In our example below, we will make "Script Entry" the only requirement, so that all scripts will go to the PV stage.


12.In the Entry Requirement field, click on the drop-down arrow and select the "Script Entry" option. (This means any scripts that are entered will go to Pharmacist Verification.)

13.For our example, we are only using one requirement. If you are using more requirements, you may want to combine them with Grouping numbers.

14.When you have finished entering your requirement, click on the Save button.

15.If you need to add another requirement, click on the Add New option again. Enter as many requirements as are needed for your stage.

16.Click on the Tasks tab.

17.Click Add New.

18.In the Task field, click on the drop-down arrow and select the "Pharmacist Script Verification" option. (This means that the pharmacist will need to verify a script before it can leave the PV stage.)

19.Click Save.

20.If there are any other tasks you want to be completed in this stage, you can add these as well.



How Do I Use the PV Stage?

After the Pharmacist Verification stage has been set up, pharmacists can open the stage from under the Workflow menu and begin verifying scripts. To perform Pharmacist Verification:


1.Click on the Workflow menu item.

2.Select your Pharmacist Verification stage.

3.The stage will open, showing a list of scripts that are ready to be verified.

4.Select the correct script from the list and then click on the Pharmacist Script Verification button. This will open the verification screen.

5.On the right-hand side of the screen, you will see all of the details for this script. A checkbox will be shown to the left of each part of the script (Patient, Insurance, etc.). As you look over the script's details, you can mark the checkbox next to each section of the script, verifying the information in that section.


Depending on your Option settings, you may be required to mark all of these checkboxes before approving the script. In the Options screen, you can mark the option to Require Script Verify Task Sections to be Checked before Approval.


6.On the left side of the screen, you can view the script image, original order information, or the patient's profile. (If your pharmacy uses PMP Gateway, you may also have an option to view the Controlled Substance History.) Click on the correct button to view each of these items. By viewing this information, you can ensure that the information that was entered during Script Filling matches the original prescription. You can also check the patient's other active medications, etc.


From the Profile view, you can click on individual scripts in the patient's profile to view the patient's history of medications matching that GPI. The window that appears with this information will also show the SIG for each script.


7.You can also view and add notes if necessary.

8.If changes need to be made to the script, you can click on the Edit Script button. This will take you to the Script Filling screen and allow you to make the necessary changes to the script.

9.If the script's information looks correct, you can click on the Approve button. This will allow the script to leave the Pharmacist Verification stage.



How Can I View the Patient's Controlled Substance History?

ProPharm can be used in conjunction with the PMP Gateway tool provided by Appriss. Using PMP Gateway, pharmacists can view a patient's Controlled Substance history from the Pharmacist Verification screen. Please note that this feature will not be available unless your pharmacy has a license to use PMP Gateway and you have the appropriate User Name and Password entered in the Options screen. For more information on integrating with PMP Gateway, please refer to the PMP Gateway chapter.


When you are reviewing a script in the Pharmacist Verification stage, you can click on the Controlled Substance History button to view the patient's history of controlled substance scripts. This button will display all of the patient's history, not merely information regarding the selected script. After you have clicked on the button, a "Controlled Substance History" window will open. This will display information directly from the PMP Gateway website. You can review the displayed information and, when you are finished, you can click on the Complete Review button. The Controlled Substance review will be logged as a completed Workflow Event.


You may also wish to set up a specific Workflow stage for completing Controlled Substance History reviews. To do this, please follow the instructions in the PMP Gateway chapter. You can set up a stage to run automatically so that users will be prompted at the appropriate time to complete the required history review.