Using the Customer Portal

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Using the Customer Portal

You can use the Customer Portal to access your account and fill prescriptions online. Please contact the pharmacy for the correct web address and login information.

 

1.Go to the portal website.

2.Enter your User Name and Password.

 

If you do not have an account, click on the Sign Up link on the login screen to create one.

 

3.After you have logged in, the portal will open to the Scripts page. A list of your Available Scripts will be shown. If a script has refills that are not ready to be dispensed yet, a refill date will show when the next fill will be available.

4.You can click on the drop-down arrow to change which scripts are displayed (those for every member of your household or for an individual member).

a.There will also be an option to view any "Hold Scripts," which are scripts that have been entered but are not ready to be picked up at this time. You can click on this option to view more information about these scripts.

 

5.In the Available Scripts section, click on the prescriptions you want to fill. The number of scripts you have selected will be shown at the bottom of the screen.

6.Click on the Proceed button.

7.In the Shipping section, you must select a shipping address. If your home address is already listed on this screen, you can mark the checkbox to designate it as your shipping address. To add a different address, click on the Manage Addresses button. (From there you will be able to create new addresses for your account.)

8.After you have chosen a shipping address, click on the Proceed button.

9.A Confirmation screen will appear. Make sure your information is listed correctly and then click on the Proceed button.

10.Your order should now be submitted. You can choose to Log Off or click on the New Order button to start the process again with another order.

 

See Also

Managing Your Account